Digitise your business processes to meet the demands of the hybrid working world

Need an application to help manage a business operation? Do you have a forms or document-based workflow that would benefit from digitisation?

Do you need to capture textual information, take pictures, integrate with other systems, manage workflows or enable easy access to data from one or more systems, and do you need to do this while online or offline?

We build solutions using the Microsoft Power Platform to allow our clients to deliver all these requirements and more.  We have created numerous solutions, simple and complex, to help organisations and businesses be more efficient, reduce errors, deliver improved governance and gain many other benefits.

A typical problem is the prevalence of paper processes, where a form may be filled in, moved from one person to another, signed-off by another and even transposed to a spreadsheet or similar.  Converting these processes into a Power Platform solution will simplify the process, standardise the data entry, enable automated workflow sign-off, remove re-keying time and errors, and more.

Our consultants have converted hundreds of legacy process into efficient and feature-rich digital automations.

Undoubtedly, the spreadsheet is one of the greatest creations of the information technology age. Apart from its core capability to manage numerical and financial data, it is often used to provide pseudo-databases, to manage processes and generally do far more than it really should.

Moving these solutions from spreadsheets to the Power Platform enables increased functionality, better data management, complex workflows, change history and a myriad of other enhancements that are either not possible or very difficult to achieve in a spreadsheet.

Your organisation will have significant amounts of data held across your systems, files and other data, and it may be that your employees need to reference multiple systems to complete a task.  A Power Platform solution can bring all these data sources into one place so that your users have the required data in one place, making their job simpler, reducing errors and potentially enabling additional functionality to be added.

Organisations and businesses have huge volumes of data stored across multiple systems but often it is difficult to extract real value from this data.  But what if you could virtually pull it into a single place, create the relationships between the data sets and then visualise it all in a dynamic way that allows you to pick out the key indicators and trends, as well as offering the ability to drill down into the data by selecting specific elements of interest?

We build data visualisation solutions that deliver all this and more for our customers using Power BI, part of the Power Platform.

• Create graphs, charts and information from multiple data sources.
• Build relationships within and across datasets.
• Display information in different ways to suit different audiences, whether business leaders, managers or other users.
• Manipulate views in real-time, to drill down into data or focus on a specific aspect.

Every business or organisation has processes that the staff follow.  Sometimes these are simple, such as a purchase order with a manager’s approval, or they can be extremely complex, with many different tools and people involved.  If these processes are either paper-based, or using tools such as Word or Excel, a number of issues may be relevant:

• They may not work effectively in today’s hybrid world, with people working in different locations
• There will likely be no audit trail for changes
• Authorisations may not be secure
• Data entry may not be validated to be correct
• Flow progress cannot be easily tracked
• Notifications via email or Teams chat are difficult to implement

For our customers that are looking to improve or digitise their processes and workflows, we create solutions using Power Automate, the automation component of the Power Platform suite.

This solution works as an integrated or standalone component to automate processes, tasks and activities.  Configured with thousands of built-in connecters, triggers and actions, it can work with virtually any cloud service and desktop applications to automate virtually any process-related scenario.

Ultimately, enterprise process automation can increase efficiency, reduce errors and allow your people to achieve more in a shorter time.

If you are familiar with the automated chatbot, which appears on many websites, you will know that you can ask a question, and an automated response will reply in context while offering you the next step or asking for more information to further clarify the request.

We help our customers to deliver custom chatbot solutions using Copilot Studio from Microsoft.  We build chat solutions that can be integrated in any Power Platform app, Teams or other custom application.