The Background
As is normal in public sector organisations, there are lots of procedures that require form filling and have a supporting workflow. One such procedure in the fire service is incident recording, which covers events such as workplace accidents, mental health issues, on-job accidents and so on. In some cases, particular information must be captured for the Health & Safety Executive (HSE).
Historically, these incidents have been recorded in a physical book and an electronic system, and a RIDDOR form is filled in for the HSE reporting.
Like many organisations, this fire service is looking to digitise and automate procedures and processes as much as possible and has selected the Microsoft Power Platform as its primary development platform because of the speed at which applications can be developed, the functionality available and the integration with the Microsoft 365 suite as well as with third-party applications and data stores.
Since the existing solution was spread across disparate systems and did not provide exactly the functionality that is required to support the incident recording process, the fire service decided to re-work it as a Power Platform solution.
The Incident Reporting solution is one of several processes that have been or are being digitised by Silversands for this fire service as part of a Health & Safety ‘suite’ of apps.