Close the skills gap to truly empower employees
Today’s business solutions are typically dynamic and constantly updating. This means it’s more crucial than ever to help users understand the tools, applications and processes required to carry out their day-to-day responsibilities, including how and when to use them.
Through a process of adoption and change management, you can empower employees and provide them with the knowledge to select the right application or tool for the activity at hand, understand how to use those tools effectively and boost productivity. The real challenge, though, is in identifying and understanding the skills gaps, defining the real impact of technology and creating a programme to address these issues.
