Privacy Policy

This website is operated and owned by Silversands Ltd.

This privacy policy sets out how Silversands uses and protects any information that you give Silversands when you use this website. Silversands is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

Silversands may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 25th May 2018

What information do we collect?

At times we may request that you voluntarily supply us with personal information. Generally, this information is requested when you want us to provide you with information.
We may gather the following information about you when you use this website:

  • Name
  • Email address
  • Telephone number
  • IP address (a unique identifier for your computer or other device)
  • Mobile device ID
  • Information provided by you in relation to submitting a job application to us (this may include sensitive personal information e.g. ethnic origin)

 

How we will use your personal information

Our legal basis for processing
to provide you with information that you have requested e.g. a newsletter, event updates; Consent – we only use your personal information for this purpose if you have asked us to do so. You can withdraw your consent at any time.
to respond to specific queries, you may raise regarding Silversands Ltd; Consent – we only use your personal information for this purpose if you have asked us to do so. You can withdraw your consent at any time.
to provide you with better ways of accessing information from this website; Our legitimate interests – we use your personal information to help us to deliver the best online experience to you and other website users.
to process and consider your job application; Our legitimate interests – we use your personal information to assess your job application, and to keep you updated throughout the application process.
To provide you with information about other products and services we offer that are relevant to your business and role. Our legitimate interests – we use your personal information to help us to deliver relevant content that may be of business value to you and your organisation

 

Cookie Policy for Silversands Ltd

What Are Cookies

As is common practice with almost all professional websites this site uses cookies, which are tiny files that are downloaded to your computer, to improve your experience. This page describes what information they gather, how we use it and why we sometimes need to store these cookies. We will also share how you can prevent these cookies from being stored however this may downgrade or ‘break’ certain elements of the sites functionality.

For more general information on cookies visit allaboutcookies

How We Use Cookies

We use cookies for a variety of reasons detailed below. Unfortunately, in most cases there are no industry standard options for disabling cookies without completely disabling the functionality and features they add to this site. It is recommended that you leave on all cookies if you are not sure whether you need them or not in case they are used to provide a service that you use.

Disabling Cookies

You can prevent the setting of cookies by adjusting the settings on your browser (see your browser Help for how to do this). Be aware that disabling cookies will affect the functionality of this and many other websites that you visit. Disabling cookies will usually result in also disabling certain functionality and features of this site. Therefore, it is recommended that you do not disable cookies.

The Cookies We Set

This site offers newsletter or email subscription services and cookies may be used to remember if you are already registered and whether to show certain notifications which might only be valid to subscribed/unsubscribed users.

When you submit data to us through a form such as those found on contact pages or comment forms cookies may be set to remember your user details for future correspondence.

Third Party Cookies

In some special cases we also use cookies provided by trusted third parties. The following section details which third party cookies you might encounter through this site.

This site uses Google Analytics which is one of the most widespread and trusted analytics solution on the web for helping us to understand how you use the site and ways that we can improve your experience. These cookies may track things such as how long you spend on the site and the pages that you visit so we can continue to produce engaging content.

For more information on Google Analytics cookies, see the official Google Analytics page.

Third party analytics are used to track and measure usage of this site so that we can continue to produce engaging content. These cookies may track things such as how long you spend on the site or pages you visit which helps us to understand how we can improve the site for you.

From time to time we test new features and make subtle changes to the way that the site is delivered. When we are still testing new features, these cookies may be used to ensure that you receive a consistent experience whilst on the site whilst ensuring we understand which optimisations our users appreciate the most.

As we provide and sell services it’s important for us to understand statistics about how many of the visitors to our site make an enquiry and as such this is the kind of data that these cookies will track. This is important to you as it means that we can accurately make business predictions that allow us to monitor our advertising and product costs to ensure the best possible price.

The Google AdSense service we use to serve advertising uses a DoubleClick cookie to serve more relevant ads across the web and limit the number of times that a given ad is shown to you. For more information on Google AdSense see the official Google AdSense privacy FAQ.

Several partners advertise on our behalf and affiliate tracking cookies simply allow us to see if our customers have come to the site through one of our partner sites so that we can credit them appropriately and where applicable allow our affiliate partners to provide any bonus that they may provide you for making a purchase.

We also use social media buttons and/or plugins on this site that allow you to connect with your social network in various ways. For these to work the following social media sites including; Facebook, twitter, LinkedIn, YouTube, Google my business, will set cookies through our site which may be used to enhance your profile on their site or contribute to the data they hold for various purposes outlined in their respective privacy policies. Please consult the individual technology providers for more on how they store this data.

 

Disclosing your information

We may share your personal information with:

  • Our external website developers, analytics and search engine providers that assist us in the improvement and optimisation of our website (though such information will be anonymised or pseudonymised where possible so that you cannot be identified)
  • Any member of our group, which means our subsidiaries, our ultimate holding company and its subsidiaries
  • Any actual or prospective buyer of our business or its assets
  • As required by law or any order of a court or other competent authority

 

Where we store your personal information

All personal data is held in cloud storage and complies with all relevant EU policies or EU/US Privacy Shield policy.

 

Security of your personal information

We will take all steps reasonably necessary to ensure that your information is treated securely and in accordance with this Policy.

Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted and any transmission is therefore at your own risk. Once we have received your information, we will use strict internal procedures and security measures to try to prevent unauthorised access.

 

Updating your information

Please let us know if the personal information which we hold about you needs to be corrected or updated by contacting us at info@silversands.co.uk.

 

Your rights

You have the right to ask us not to process your personal data for marketing purposes. You can exercise your right to prevent such processing by checking certain boxes on the forms we use to collect your data. You can also exercise the right at any time by contacting us via the contact page on our website, emailing info@silversands.co.uk or by clicking the “Manage Preferences” button on our emails.

The Data Protection Act 1998 also gives you the right to access the information we hold about you, subject to certain exemptions. Your right of access can be exercised in accordance with that Act. Any access request may be subject to a fee of £10 to meet our costs in providing you with details of the information we hold about you.

 

Changes to this Policy

We may revise this Policy at any time by amending this page. Where we do so, we will include a note of the change(s) that have been made (at the bottom of this page) and you should check this page occasionally to take notice of such changes, as they will be legally binding on you.

 

Contacting us

If you have any questions, comments and requests regarding this Policy, contact us at info@silversands.co.uk , call 01202 360000 or write to Silversands Ltd, 3-5 Albany Park, Cabot Lane, Poole BH17 7BX