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Silversands Ltd, Albany Business Park, Cabot Lane
Poole, Dorset, BH17 7BX

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Take control of your devices in a hybrid working world

With large numbers of staff, flexible work practices and cloud-based applications to look after, we help you track, manage and maintain your endpoint devices.

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One thing that is true of every business or organisation is that they will be using some kind of device to allow their users to connect to and access the services and data they require to do their work. This might be a laptop running Windows, a Mac, a tablet or even a mobile phone. In many cases, users may be using multiple different devices in different situations and may even be using their own devices. And, on top of these devices, there is an operating system and applications.

For organisations small and large, efficiently looking after such an estate manually is almost impossible. Fortunately, Microsoft has several infrastructure and mobile device management (MDM) tools and capabilities that can be deployed to manage devices and applications, and our team of endpoint management experts is ready to help you design, implement and configure an MDM solution that meets your precise needs.

The ultimate device management platforms, Microsoft’s Intune and System Center Configuration Manager provide you with great tools to manage your apps and configurations on both corporate and personal devices. They are  perfect for managing processes and activities such as enrolling new devices,  deploying operating systems, deploying device policies, tracking device health, wiping lost or stolen devices, and much more.

Interested in how we can help you?

If you have a project requirement or simply want to find out more about us and how we might be able to help you, fill in your details and one of our team will come back to you.

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How can Microsoft's device management tools help your organisation?

Windows Intune SCCM Endpoint Manager
Windows

With almost 1.5 billion devices using Windows worldwide, it’s no surprise that most organisations opt for Microsoft’s operating system across desktop and laptop devices. We have been designing, managing and deploying Windows for over 30 years and have extensive experience, whether that is configuring Group Policy to manage and control Windows or creating automated deployments using System Center Configuration Manager or Intune. Our expertise enables us to provide your organisation with strategic guidance and management to ensure you’re making the most of your Microsoft investment.

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Intune

Today, most organisations are running applications like Microsoft 365 that work on any device. With so many different devices and a need to ensure that they are secure, your organisation needs the tools to manage them.

Microsoft’s leading cloud-based endpoint management solution, Intune, is the perfect tool for organisations looking to remotely manage various types of devices, whether desktop, laptop, Windows, Mac, Android or IOS.

It enables and simplifies device management, allowing you to configure your devices, install operating systems, deploy applications, and enforce policies, regardless of where the devices are located.

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System Center Configuration Manager

When it comes to managing and maintaining desktop and laptop computers, System Center Configuration Manager (SCCM) is an excellent tool for operating system and application deployment, as well as inventory and patch management. We can help you to design and configure SCCM to ensure you remain in control of your organisation’s devices, whether they are in the office, in the field or in your users’ home offices.

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Endpoint Manager

Endpoint Manager was a marketing  branding encompassing Intune and SCCM.  It has now been retired and can be ignored.

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Frequently Asked Questions
What is device management?

Device management allows you to remotely manage all of your organisation’s devices, including servers, laptops, desktops, tablets and mobile phones.

With device management tools like Microsoft System Center Configuration Manager or Intune, you can:

  • Deploy operating systems
  • Set up devices with essential apps and content
  • Enrol corporate and personal devices to your network
  • Configure usage and security policies
  • Remotely troubleshoot device issues
  • Protect business data and sources
  • Wipe devices that are no longer in use
  • Locate lost or stolen devices
What is MDM?

MDM refers to mobile device management and enables functions such as policy deployment, device configuration and application deployment to Apple and Android devices.

Microsoft Intune is Microsoft’s original MDM platform but it, like most other similar tools, now works across laptops and desktops, as well as mobile devices, so the term MDM is less relevant nowadays.

Does MDM work on laptops?

Although the acronym MDM stands for Mobile Device Management, this is a reference to the original scope of these tools, which was to only manage mobile devices. Today, MDM tools like Microsoft Intune will manage mobile devices and computers equally well.

What does Intune do?

Microsoft Intune is a cloud-based endpoint management solution, which provides centralised control of configuration, security and other aspects of mobile and computing devices.

Why do companies use device management software?

It can be extremely time-consuming and inefficient for IT support teams to manually install, update and control devices, operating systems and applications, especially considering the rise of remote working in recent years. Consequently, any solution that can help to improve the way that devices and applications are managed can be advantageous.

By implementing a device management solution like Microsoft System Center Configuration Manager or Intune, IT teams can manage and maintain operating systems, applications, security policy, and configurations of any device regardless of where that device is located.

This provides a number of advantages, including:

  • IT staff spend less time installing operating systems and applications, allowing them to focus on more important activities
  • Automating previously manual activities improves flexibility, reduces errors and enhances standardisation
  • Device, application, data and organisational security is improved
  • The user experience is improved
What is the difference between Microsoft Intune and System Center Configuration Manager?

System Center Configuration Manager, also known as SCCM, is Microsoft’s original, on-premises device management solution, which enables laptops, desktops and servers to have operating systems installed, applications deployed and software updates installed.  It doesn’t have any capability to manage mobile devices, though.

Microsoft Intune is a cloud-based solution that was originally designed to support the management of mobile and tablet devices running Apple IOS and Android. It enables capabilities such as application management, device configuration policy, security policy and device wipe. In more recent times, Intune has been enhanced so that it now also provides the same functionality for Windows 10 and 11 devices. This means that, for many organisations, there is no longer any need to maintain an SCCM deployment for computer management.

What experience does Silversands have of device management?

As a company, we have been working with Microsoft’s device management solutions for over 30 years, from the first tools such as Windows Deployment Services to System Center Configuration Manager and Intune.

Our primary device management team has over 20 years of experience, working with companies and organisations of all sizes, types and sectors.  Whatever your device management requirement, our team has the knowledge and experience to help.

Can Intune replace SCCM?

If you are running SCCM, which can have a relatively high admin burden and hardware requirement, it could seem attractive to replace it with Intune.

Depending on how you are using SCCM, Intune maybe able to take over some or all of the functions you are using. Those functions that it cannot take over will need to be considered in the context of how important they are and whether you can do without them.

In reality, if this is what you are looking to do, you are advised to contact us and we can arrange for one of our consultants to take you through the advantages and disadvantages of this potential change.

What is Endpoint Manager?

Microsoft Endpoint Manager was an umbrella branding encompassing Microsoft System Center Configuration Manager and Intune. However, in 2022, Microsoft retired the short-lived Endpoint Manager branding and reverted to Intune.  There was no technical implication as Endpoint Manager was just a marketing brand. It was all a bit confusing but we can forget about it now, luckily.

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Governance logo Governance

Giving your users services and applications in cloud platforms like Microsoft 365 and Azure can be very easy, however, you also need to make sure that you have a clear plan for governance and compliance.

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Security logo Security

With the deployment of use anywhere systems and the prevalence of cyber threats and bad actors, the security of your organisation is incredibly important.
We can help to ensure your endpoint security management is aligned to your user, services and data protection.

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Support logo Support

After we have helped you to implement a new cloud or on-premises solution, you may decide to support it internally and that you not require anything else from us.

Alternatively, if you need additional support beyond the end of the project, we are ready and able to assist with several different service options.

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Featured Device Management accelerators Co-Management through Configuration Manager and Endpoint Manager

If you are using Microsoft Configuration Manager to manage your devices, you may have found it a challenge to effectively manage devices in the hybrid working world. Now, however, it is possible to link Configuration Manager with Endpoint Manager (formerly Intune) to give you ‘Co-Management’.

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Featured Device Management accelerators Review and improve your access security

Take a step towards improving your security posture by reviewing your Conditional Access and Multi-Factor Authentication configuration.

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Featured Device Management accelerators Simplify operating system deployment with Windows Autopilot

Reduce the time, effort and logistical constraints required to build laptop and desktop computers with our Windows Autopilot accelerator

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Device management of a laptop