Microsoft 365 adoption and change management virtual conference
Tuesday 16th – Wednesday 17th June 2020
Microsoft Teams digital event (replaces previously published workshop)
We’re delighted to announced that although we have had to cancel our workshop, we are now offering a virtual conference, comprising seven 45 minute sessions across two days. These sessions will be recorded so you won’t miss out if you can’t attend every session live. Once you have registered you will receive a calendar invite, followed by links for the sessions.
Tuesday 16th June 2020
11:15 – 12:00 Session 1: Measuring the effectiveness of Microsoft 365 to deliver transformation and change
You may already have enabled some of the Microsoft 365 suite of applications, or you may be planning to in the new future. With an investment in a broad suite of services and applications, how do you measure the take-up, use and changes in behaviour that truly demonstrate the transformation in the way your organisation works? How best can you demonstrate what success looks like and ensure you have set the appropriate goals? This session will look at some of the tools and techniques available to answer some of those questions.
13:00 – 13:45 Session 2: Microsoft 365 is NOT a project. Planning for the long term
Implementation is not the end of the Microsoft 365 story; unfortunately, many organisations do not plan for the long-term operational and user support needed for the duration of their relationship with Microsoft 365. For example:
The applications colleagues can access and from where,
The content they create, share and store now and in the future
The changing face of policies and controls in which they operate
Each of these needs’ constant review as your organisation and Microsoft 365 mature ensuring that colleagues continue to work safely and legally. It also means continually reviewing how current and future products and services can be used to meet your changing business needs. This session will cover the areas you need to consider for the successful long-term management of your Microsoft 365 environment, whether you are just starting out or are fully implemented and not sure what to do next.
14:15 – 15:00 Session 1: Distributing knowledge – moving from being document led to knowledge led
It would be fair to say that most organisations are document led. Creating Word, Excel and PowerPoint (or their equivalent) and hoping that this information seeps into the organisational psyche and crosses directorate and department boundaries. In 2014 Chris Flores, then director of communication for Microsoft’s Windows group said that 500 billion Word documents had been created in just the previous 12 months! And each of those documents is a silo, stored almost certainly out of reach of others who might benefit from it, even within your own organisation. This session will look at the challenge of securing data internally with the need to transform an organisation by sharing its knowledge.
15:00 – 15:45 Q&A session – day 1
Wednesday 17th June 2020
10:00 – 10:45 Session 4: Context not Content – Knowledge & Learning vs Training for Microsoft 365
Too often ‘user adoption’ focuses on providing “wheel them in, wheel them” out training. That’s fine when you’ve made a change everyone MUST adopt, for example when you change from one time recording system to another that all staff must use. But what happens when you’re providing a suite of tools staff can choose to use or not? Whilst training still has a part to play, it’s not the content that matters, but the context. In this session we’ll explore what happens when you focus on context and allow content, in the form of training, to take a back seat.
11:15 – 12:00 Session 5: Communications in a dispersed environment
Office-based working lives have changed significantly over the last few months, and it’s hard to imagine they will ever fully be the same again. The coronavirus pandemic has given every organisation a chance to see what life would be like if their workforce were enabled to work remotely, given the right tools. But what happens to communication in a dispersed environment, after all not everything that needs to be said is done in an email or chat! This session will take a look at the importance of increasing your communication channels, rather than reducing them and how you can give staff a chance to replicate some of the non-work social interaction that is such an important part of not only their work-life balance but their ideas, suggestions and behaviours.