Using Microsoft’s Power Platform to digitise your paper-based processes
There are times when I love paper. I love drawing using traditional sketch paper, I love jotting down notes in a notebook, and – for me – nothing can beat the feeling of curling up on the sofa with a mug of hot chocolate and a good old-fashioned paperback book.
But I’m not blind to the downsides. It’s so much easier to share a picture drawn on Photoshop with an art tablet than a traditional sketch, my physical notebooks will never magically gain a Search feature (no matter how much I want them to), and you can take a hell of a lot more books with you on holiday if you have a Kindle.
In fact, we now have so many alternatives to paper that – with the prevalence of mobile technology, the increase in concern for our planet’s well-being, and the physical impracticability of storing and using an inordinate amount of paper – the world is moving away from it entirely. Especially now, when we are all working from home and unable to just hand a piece of paper over to a colleague, it’s time for business processes to join the digital revolution, adapt and move forward.
So what are my options?
Business has a long history with paper (we’ve even coined the term ‘paperwork’), so chances are you’ve experienced some of the shortfalls of paper processes in your own working life.
- Have you ever had someone in your organisation fail to fill out a form correctly?
- Have you ever had to chase colleagues for their written response?
- Have you ever had to spend hours looking through filing cabinets for the right piece of paper?
- Have you ever thought, “There has to be a better way?”
The truth is, there are lots of better ways.
You could opt for a pre-packaged solution that you can buy off the shelf and have running in a matter of hours. But what if it’s not quite the right format for your users? What if there’s a form that is almost right, but missing a vital question? This can lead to an adoption and training nightmare.
You may, instead, want to procure a fully bespoke solution. These can be used to absolutely hit the nail on the head for what you want, getting your forms perfect for your org, but with a significant cost in time. Building an application from scratch is not a five-minute, five-day, or even five-week job. And often during the time it takes to develop such a solution, your requirements may have changed. Similarly, many bespoke solutions can end up being reflections of one person’s, or one group’s, interpretation of the initial requirements, and it can be difficult to subsequently make changes after large amounts of development work is done. Add to that that bespoke solutions are usually developed only for a particular platform – you’ll need to choose between iOS, Android, Web or Desktop from the start – and you start to end up constrained by the choices you made at the project’s initiation.
Most organisations find they need something flexible, something with in-built cross-platform compatibility, something fast to develop but with powerful customisation options, something that will handle their data and access securely; in essence something that hits that ‘Goldilocks’ sweet spot in the middle.
Luckily this happens to be the perfect description of Microsoft’s Power Platform.
Why pick the Power Platform?
Microsoft’s Power Platform is a framework of tools designed to allow all types of businesspeople to create digital solutions. That’s essentially a fancy way of saying that the Power Platform allows you to:
- Make use of Microsoft’s authentication and security systems
- Use tools designed to simplify the creation of applications that natively support concepts that would traditionally require a Software Developer
- Provide access to these powerful tools via your employees’/colleagues’ Microsoft accounts
Most Microsoft Office-users are comfortable using Word as a tool to create fully customisable documents, Excel to create fully customisable spreadsheets, and Power Point to create fully customisable slide decks. In much the same way, the tools available within the Power Platform are designed to make users feel comfortable – regardless of their experience level – and empower them to quickly create solutions that fit their organisation’s needs.
Let’s explore each element of the Power Platform, one by one, and see what they can do to help you get rid of your paper processes.