Office-based working lives have changed significantly over the last few months, and it’s hard to imagine they will ever fully be the same again. The coronavirus pandemic has given every organisation a chance to see what life would be like if their workforce were enabled to work remotely, given the right tools. But what happens to communications in a dispersed environment, after all not everything that needs to be said is done in an email or chat! This post takes a look at the importance of increasing your communication channels, rather than reducing them and how you can give staff a chance to replicate some of the non-work social interaction that is such an important part of not only their work-life balance but their ideas, suggestions and behaviours.
How much does your organisation communicate with you?
When I say You, I mean as in YOU the individual?
At first glance, this might seem to be not at all or very little, after all an organisation cannot communicate because it’s not a thing in and of itself. But when we break this down and look at it in more depth, we see that the organisation communicates with us ALL THE TIME.
That’s because an organisation is made up of the people who are part of it. But because we don’t see them as the ‘organisation’ we don’t think of it as communicating.
Taking this one stage further, let’s think about how all those people communicate. Here at Silversands on any given day I’ll receive emails, chat and channel messages in Teams, I’ll get emoji’s and emoticons signifying that someone has read or liked something I’ve just sent to them, I’ll get meeting invites and attend meetings. There will be shared documents, Yammer posts, LinkedIn updates from colleagues and phone calls. And, when I’m in the office, people will pop by my desk, catch me in the kitchen or I’ll see a poster or notice on a board or wall.